Now Accepting Bookings, please call to reserve. 519-275-2799

FAQ

Is there parking at the bed and breakfast? There is parking for one car for each room. No additional parking will be allowed at the bed and breakfast. We park 3 cars at the top of the driveway (William Street- we are located at the corner of Waterloo and William Streets), with one car behind when all four rooms are booked. If you will need your car we will ensure that you are not blocked.


Do you have any pets? We have one dog, a Cavalier King Charles Spaniel. Delilah stays in our private quarters, but of course you are welcome to meet her if you like, she loves nothing more than to be petted!


How is breakfast arranged? We serve breakfast at 9 a.m. If you need a different arrangement we will do our best to accommodate your needs, with the proper notice. We ask that you come promptly at 9 so that we can ensure your breakfast is served at it’s tastiest! In addition to the coffee makers in your room we provide fresh coffee and tea at 8 a.m. for you to enjoy on the porch or in the common areas. Breakfast begins with a fruit plate, housemade pastries and juice are on the table for you to chose from, and a hot entree completes your 3 course breakfast. We do not provide a buffet style breakfast, our goal is to serve you a delicious and thoughtfully designed breakfast focusing on local artisan ingredients. All dietary requirements will be accommodated, with proper notice.


What is check in/check out time? Check in is 1 p.m. check out is 11 a.m. An early check in, or late check out can be arranged for a $25.00 fee per accommodation. If you would like to arrive before 1p.m. you are free to park in the parking section on William st. Please ring the bell to let us know you have arrived and parked.


What are your policies for cancellations or damages? Deposits are fully refunded if cancellations are made within thirty (30) days or more prior to arrival date, less a $100.00 administration fee per reserved room. If cancellations are made within less than 72 hours notice the full reservation amount for all reserved rooms is due and will be charged. There are no exceptions (including illnesses, bereavement, travel disruptions, etc.) to this cancellation policy. The balance owing shown above is in Canadian dollars. We accept cash, Visa, MasterCard and Interac debit cards. The balance owing is due upon arrival and no cancellations or partial cancellations to the original reservation are accepted at check-in. Excessive damage (such as unremovable stains) will result in a damage charge equal to the replacement cost of damaged items. Make-up wipes are provided. Please do not use hair dye, excessive scented items such as lineament or any products that result in the inability to check in new guests once you have left the establishment. Smoking is only allowed on the patio where an ashtray is provided. Any smoking in the house, on balconies or the front porch will result in a cancellation of your reservation.


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18 Waterloo Street North
Stratford, Ontario N5A 5H5
Tel: 519.275.2799

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